Spare parts desk
Super Agent · YP
Identifies the part from the machine’s serial number, checks stock and price and drafts the quote.
On every request · ran 8m ago
Run nowManufacturing
Quote spare parts by machine serial number
Reads each spare parts request, finds the part in the parts list the machine was built with and drafts the quote with stock and delivery time. Your service desk checks and sends it.
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When
When a parts request arrives
Systems
OutlookSAPSharePointMode
Drafts only. Your service desk sends every quote
Problem
Customers ask for spare parts by email, often with a photo, a worn label or only the machine’s serial number. Someone finds the parts list for that exact machine, works out which part fits, checks stock and price and writes the quote.
What it does
YP links the request to the machine by its serial number, finds the part in the parts list that machine was built with and resolves replaced part numbers. It checks stock, price and delivery time in your ERP and drafts the quote.
How it works
See exactly how the work gets done.
Each spare parts request is picked up when it arrives. An email with a serial number, a part number or a photo starts the run.
The request is linked to the customer’s machine. The serial number leads YP to the parts list that the machine was built with.
The part the customer asks for is found in that list. Part numbers, drawing positions and photos are matched to the list, and replaced numbers lead to the current part.
Stock, price and delivery time are added to the quote. YP looks all three up in your ERP, so they come from your data and not from the model.
Your service desk checks and sends every quote. When a request is unclear, YP drafts a question and does not guess.
The outcome
Your service desk checks quotes instead of searching for parts lists. The right part is found by serial number, not by memory.
01
1 quote per request
Tied to the machine’s serial number
02
Matched to this machine
From its own parts list, replaced numbers resolved
03
Service desk sends
Every quote, with stock and delivery time
For your numbers
YP drafts each spare parts quote from that machine’s own parts list, so your service desk sells more parts and ships fewer wrong ones.
How it runs
Designed for enterprise.
Private
Runs on your infrastructure. Drawings, prices, client and claims data never train a model.
Explainable
Not a black box. An AI auditor checks that every task was done as intended and proposes improvements.
Traceable
Every value links to the document, rule or record it came from. Every step is logged. A named person approves anything that leaves the building.
Your systems
Works in your ERP, CargoWise, policy system, GIS and file shares. Nothing is replaced.
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