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Privacy Policy

Last updated: 02/09/2025

Introduction

The sole purpose of this Privacy Policy is to explain which, and how Personal Data regarding our (potential) clients, or other individuals partaking in any related services, questionnaires or user interviews, is processed and disclosed by YourPartner and its respective affiliates ("us", "we", "our" or "YourPartner"). For any questions regarding this statement, refer to the contact details below.

YourPartner gathers and processes Personal Data when you, an individual or on behalf of a company, makes use of our services and/or you agreed to allow us to collect your Personal Data. When you provide us with your Personal Data, you agree to its manner of collection and use in accordance with this Privacy Policy. The Personal Data we collect serves various purposes to provide and improve our service to you.

What's Getting Collected

While using our service, we may ask you to provide us with Personal Data that can be used to contact or identify you. Personal Data may include, but is not limited to:

Account email address

Your name, company and phone number if you choose to share them

Chat messages and conversation content

Files and media you upload

Feedback you provide (e.g., message votes, suggestions)

Limited technical information (e.g., IP address) processed to provide and secure the service

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children have provided us with their Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we are to immediately remove that information from our servers.

Cookies and tracking data

We use strictly necessary cookies to provide core functionality such as authentication and session management on chat-related routes. We do not use analytics, advertising or behavioral tracking cookies. You can control cookies through your browser settings; if you disable necessary cookies, parts of the service may not function.

Use of data

YourPartner uses collected data for the following purposes:

To provide and maintain the website and chat service

To authenticate sessions and keep your account secure

To process your messages, uploads and feedback to operate features you request

To monitor reliability and detect, prevent and address technical issues

To communicate with you about service updates or respond to inquiries

To comply with applicable law and enforce our terms

Transfer of data

Your information, including Personal Data, may be processed outside of your state, province, or country where data protection laws may differ from those in your jurisdiction. By submitting Personal Data, you consent to this processing. YourPartner will take reasonable steps to ensure your Personal Data is treated securely and in accordance with this Privacy Policy and that appropriate safeguards are in place for any transfers.

Disclosure of data

YourPartner may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation

To protect and defend the rights or property of YourPartner

To prevent or investigate possible wrongdoing in connection with the Service

To protect the personal safety of users of the Service or the public

To protect against legal liability

Security of data

The security of your data is important to YourPartner, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data retention

We retain Personal Data for as long as necessary to provide the service, meet legal obligations, resolve disputes and enforce agreements. Chat messages, documents and uploads may be retained with your account to enable continuity across sessions. If you request deletion of your account, we will delete or anonymize associated Personal Data subject to legal or operational requirements.

Your rights

Depending on your location, you may have rights under applicable data protection laws, including the right to access, correct, delete, restrict or object to processing of your Personal Data, and the right to data portability. You also have the right to lodge a complaint with a supervisory authority. You can exercise your rights by contacting us at hello@yourpartner.dev.

AI processing

To provide the chat service, YourPartner processes your inputs, messages and uploaded content with AI systems to generate responses and features you request. We do not use AI to make decisions that produce legal or similarly significant effects without human involvement.

Off-site links

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes

YourPartner may update our Privacy Policy from time to time. We will notify you of any changes whenever a new version of this Privacy Policy has been published on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective as soon as they are posted on this page.

Contact Us

YourPartner Consulting BV

Diesterstraat 5 / 5

3500 Hasselt, Belgium

BE076.9864.056

E-mail: hello@yourpartner.dev