Ship date monitor
Super Agent · YP
Watches promised ship dates and drafts customer updates and replies to status emails.
When a date moves · ran 18m ago
Run nowManufacturing
Tell customers when a ship date moves
Watches production and ship dates on open orders, drafts an update to the customer when a date moves and drafts answers to status questions. Your sales desk checks and sends.
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When
When a date moves or a customer asks
Systems
OutlookSAPMode
Drafts only. Your sales desk sends every reply
Problem
Customers find out about a late order when they ask, or when it does not arrive. Each answer means finding the order in the ERP, checking production and shipping status and writing back.
What it does
YP watches open orders in your ERP. When a planned ship date moves, it drafts an update to the customer with the new date, after the planner confirms it. It also answers incoming status questions with production progress and shipment details from the ERP.
How it works
See exactly how the work gets done.
Every open order is watched for a ship date that moves. The planned ship date on each open order is compared with the last date the customer was given.
An update for the customer is drafted when a date moves. The update gives the new date and is written in the customer’s language.
YP also answers status questions from your customers. Status emails are matched to the order and answered with production progress and shipment details.
Your planner confirms each new date first. The customer receives a new date only after the planner has confirmed it.
Your sales desk decides what is sent to the customer. Every message is a draft, and your team checks it and sends it.
The outcome
Customers hear about a new date as soon as your planner confirms it. Your sales desk stops searching the ERP for answers.
01
Every open order watched
Compared with the last date the customer was given
02
3 facts per reply
Production status, planned ship date and shipment details
03
Sales desk sends
Every message, after the planner confirms new dates
For your numbers
YP drafts the update whenever a ship date moves, so customers hear about delays from your sales desk first and keep ordering.
How it runs
Designed for enterprise.
Private
Runs on your infrastructure. Drawings, prices, client and claims data never train a model.
Explainable
Not a black box. An AI auditor checks that every task was done as intended and proposes improvements.
Traceable
Every value links to the document, rule or record it came from. Every step is logged. A named person approves anything that leaves the building.
Your systems
Works in your ERP, CargoWise, policy system, GIS and file shares. Nothing is replaced.
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