8D assistant
Super Agent · YP
Gathers the order, batch and inspection history behind a complaint and fills your 8D template.
On every complaint · ran 31m ago
Run nowManufacturing
Draft 8D reports for complaints
Reads the customer complaint, gathers order, batch, certificate and inspection data and drafts the 8D report. Quality completes the root cause and signs off.
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When
When a complaint arrives
Systems
OutlookSAPSharePointExcelMode
Drafts only. Quality owns the root cause and the reply
Problem
A customer complaint starts a search: which order, which batch, which material certificate, which inspection results. The 8D report needs all of it before quality can work on the cause.
What it does
YP links the complaint to the order and batch, pulls the material certificates, inspection records and earlier complaints on the same part and fills the first disciplines of your 8D template. Quality starts from a complete file instead of an empty form.
How it works
See exactly how the work gets done.
Work on the 8D report starts as soon as a complaint arrives. A complaint email or form starts the run, together with the photos and drawings attached to it.
The history behind the complaint is brought together. The order, batch, certificates and inspection records are linked from your ERP and SharePoint.
YP checks whether the complaint is a repeat. Earlier complaints on the same part or from the same customer are listed with their outcomes.
The 8D report is drafted in your own template. YP fills in the problem description under D2. Under D3 it fills in the suspect stock, work in progress and shipments from the same batch.
Your quality team signs off the 8D report. The root cause, the corrective actions and the reply to the customer stay with your quality team.
The outcome
Quality starts each complaint with the facts in one file. Repeat issues show up the moment they return.
01
8D draft ready
D2 and D3 filled in your own template
02
4 sources gathered
Order, batch, certificates and inspection records
03
Quality decides
Root cause, actions and the reply to the customer
For your numbers
YP gathers the order, batch and inspection history behind each complaint, so quality contains suspect stock sooner and answers the customer faster.
How it runs
Designed for enterprise.
Private
Runs on your infrastructure. Drawings, prices, client and claims data never train a model.
Explainable
Not a black box. An AI auditor checks that every task was done as intended and proposes improvements.
Traceable
Every value links to the document, rule or record it came from. Every step is logged. A named person approves anything that leaves the building.
Your systems
Works in your ERP, CargoWise, policy system, GIS and file shares. Nothing is replaced.
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