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How do you triage the moderation queue against your policy?

A moderation triage AI Employee that reads each item as it lands in the queue, checks it against your policy, and routes it to the right reviewer with a recommendation and the rule it cites. It recommends and routes; a human actions every call.

YP×Slack
When
As items land
Systems
Content storeSlack
Mode
Recommend and route, a human actions
Problem

The moderation queue fills faster than a team can read it, and every item needs the same first pass: read it, hold it against the policy, decide which rule it touches, and route it to whoever should make the call. Most items are clear cut in both directions, obviously fine or obviously not, but they still sit in the same undifferentiated pile as the genuinely hard ones, and a reviewer has to open each to find out which is which. So the queue backs up, the borderline items that most need a careful human read get the same rushed glance as the easy ones, and the policy gets applied unevenly depending on who's clearing the backlog that day. The bottleneck isn't the judgment. It's that a person has to do the whole read and sort before the judgment can even start.

What it does

As each item lands in the queue, the moderation triage AI Employee reads it, checks it against your policy read only, and routes it to the right reviewer with a recommendation and the specific rule it cites. It recommends and routes so the reviewer opens a presorted queue with the reasoning attached, but a human actions every call. It never removes, approves, or bans on its own.

How it works

See exactly how the work gets done.

Fires as items land

Each new item in the queue triggers a run, so it arrives at a reviewer already checked and routed, not sitting in an undifferentiated backlog.

Carries your policy

Your moderation policy, what each rule covers and where the lines sit, travels with it as skills and memory, updated as the policy changes, so every item is measured against the same standard.

Reads the content read only

It reads each queued item from the content store read only to check it against policy. Credentials stay in memory, never written to disk, never exposed to the model.

Routes with a recommendation

It routes each item to the right reviewer and attaches a recommendation with the exact rule it cites, so the reviewer sees the reasoning, not just a verdict.

A human actions every call

It never removes, approves, restricts, or bans on its own. Every moderation action is taken by a named person who reviewed the recommendation.

Guardrails

Runs in your environment

Every run is isolated inside your own infrastructure, reaching only the content store and the channel it routes to. Your content never leaves.

Reads content read only

It reads each item to check it against policy. It never edits, hides, or deletes content itself.

Recommend and route only

It never removes, approves, restricts, or bans. Every enforcement action is taken by a named person who actioned it.

Cites the rule, not a verdict

Each recommendation names the specific policy rule it's based on, so the reviewer checks the call against the policy before acting.

You own the policy

The moderation policy the recommendations are measured against is yours, versioned and changed on your terms, not in a vendor dashboard.

The outcome

The moderation queue that used to hit every reviewer as one undifferentiated pile now arrives presorted, each item routed with a recommendation and the rule behind it. The AI Employee does the reading and sorting; a person makes every call.

As they land

Items checked and routed before a reviewer opens them

Cites the rule

Every recommendation names the policy line it's based on

Recommend and route

The AI Employee sorts; a human actions every call

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How do you triage the moderation queue against your policy? | YP AI