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Argumed rebuilt its workplace health platform for 40,000 users

A GDPR-ready rebuild replaced Excel-heavy workflows and launched to 40,000 users on day one.

40,000+
users on day one
90%
fewer support tickets
150%
ROI in Q2
HealthcareGDPREnterprise SaaS
Argumed workplace health platform

Key highlights

Workflow redesign

The rebuild replaced a hard-to-use legacy system and removed critical Excel-based workflows.

GDPR ready

Sensitive workplace health data was handled with GDPR-ready security and privacy controls.

Launch at scale

The platform went live at enterprise scale and served 40,000 users on day one.

Self-service adoption

Support demand dropped sharply because customers could complete more tasks without manual help.

The challenge

Argumed needed a platform that could support large enterprise customers without depending on brittle workflows and constant manual support.

Why it was not scaling

The existing product was generating too many support tickets, and key internal processes still depended on Excel. That made it harder to onboard new clients and harder to scale operations cleanly.

Because the platform handled sensitive health data, any rebuild also needed to meet strong privacy, security, and GDPR requirements from the start.

The solution

We rebuilt the platform in 8 weeks around enterprise scale, clearer workflows, and self-service usage.

The new architecture allowed a single enterprise client to manage thousands of employees across multiple locations while handling large daily transaction volumes reliably.

Excel-based processes were replaced with automated flows, and privacy controls were built into the foundation. On launch day, the platform served 40,000 users without disruption.

Business impact

Argumed got a platform that was easier for customers to use, easier for the team to support, and ready to grow with enterprise demand. That translated into fewer support tickets, faster onboarding, and measurable ROI within the first quarter after launch.

"YourPartner isn't just a vendor - they're a true extension of our team. Their rapid delivery and enterprise-grade quality helped us launch in record time, while their collaborative approach built lasting relationships that continue driving our success."

Argumed Leadership Team

Argumed GmbH

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