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Insurance

From loss notification to claim file

Reads each first notification of loss, opens the claim file in your claims system and drafts the request for every missing document. Your claims handler checks and sends it.

A damaged car with a crushed hood
YP×
When
When a loss is reported
Systems
OutlookClaims systemPolicy system
Mode
Opens the file. Your claims handler decides
Problem

A notification arrives by email, web form or through the broker, with photos, notes and missing documents. Someone looks up the policy, opens the claim in the claims system, retypes the details and writes to the policyholder for what is missing.

What it does

YP reads the notification and its attachments, finds the policy and checks it was in force on the date of loss. It opens the claim file in your claims system, links each field to its source and drafts the request for every missing document, based on your checklist for that type of loss.

How it works

See exactly how the work gets done.

The work starts the moment a loss is reported. A new notification in the claims inbox or web form starts the run, and photos and attachments are read straight away.

The matching policy is found in your policy system. YP checks whether it was in force on the date of loss and lists earlier claims on the same policy.

The claim file is opened in the claims system you already use. Each field is linked to the notification, and your team does not have to open a new portal.

YP drafts a single request that covers every missing document. Which items are missing, from repair quotes to a police report, follows from your checklist per type of loss.

Your claims handler decides what happens with the claim. The handler reviews the file, sets the reserve and sends the request. Cover and payment are always their decision.

The outcome

Your claims handlers start from a complete file. Every missing document is requested in one go.

01
Claim file opened

With one request for every missing document

02
3 checks per claim

Policy in force, earlier claims, documents received

03
Claims handler decides

Cover, reserve and payment, on every claim

For your numbers

YP turns each loss notification into a claim file with the document request drafted, so your handlers close claims sooner at a lower cost.

How it runs

Designed for enterprise.

Private

Runs on your infrastructure. Drawings, prices, client and claims data never train a model.

Explainable

Not a black box. An AI auditor checks that every task was done as intended and proposes improvements.

Traceable

Every value links to the document, rule or record it came from. Every step is logged. A named person approves anything that leaves the building.

Your systems

Works in your ERP, CargoWise, policy system, GIS and file shares. Nothing is replaced.

Not sure where to start?

Put AI to work on your most complex workflows.

Frequently asked questions