AI support agents. YP is a workforce for every team.
Decagon builds AI agents for customer support. YP runs AI employees across every function — on infrastructure you control, with human sign-off.
A platform for AI customer-support agents that resolve inbound requests across channels. It's a strong, specialised support tool — centred on customer service rather than acting across the whole business on your own infrastructure.
Side by side
Decagon resolves support tickets. YP runs AI employees across every function, on systems you control.
Why regulated teams pick YP over Decagon
It does the work: finishes tasks inside your tools and returns results, not just a suggestion.
It stays private: runs on your infrastructure; sensitive data is masked and never trains an outside model.
A human stays in charge: consequential actions wait for approval, with a complete audit trail.
It covers the whole business: support is one use case among many, all private and auditable.