ING: Real-Time Wealth Management Platform

ING is one of Europe's leading banks, serving over 38 million customers worldwide. Operating in a highly competitive wealth management market, ING needed to modernize their client-facing technology while consolidating fragmented internal systems that were preventing scalability and real-time insights.

ING's wealth management division was stuck. Over 100 legacy data sources—scattered across decades of acquisitions and system updates—created an operational nightmare. Client advisors couldn't access real-time portfolio data. Internal teams relied on manual Excel exports and overnight batch processes. The technology foundation was preventing growth.

Client expectations had evolved, but ING's systems hadn't kept pace. Competitors offered real-time portfolio tracking and instant trade execution through modern digital portals. ING's clients were stuck with delayed data and manual processes. The gap between client expectations and platform capabilities was widening.

For a financial institution handling billions in client assets, security and compliance weren't negotiable. Any new platform needed bank-grade encryption, GDPR compliance, and granular access controls—all while consolidating fragmented data sources and delivering real-time insights to thousands of clients.

We built the entire platform from scratch.

The platform consolidated 100+ legacy data sources into a single real-time system serving both ING's internal teams and external wealth management clients. Client advisors gained instant access to portfolio positions, trade history, P&L data, and comprehensive reporting—all through an intuitive interface that required minimal training.

Security was built into every layer. Bank-grade encryption protected data in transit and at rest. Granular role-based access controls ensured compliance with financial regulations. GDPR requirements were met from day one. The architecture handled massive transaction volumes while maintaining the security standards that tier-one financial institutions demand.

Launch day: the platform served thousands of clients. No downtime. No data migration issues. Client portal usage jumped 64% within weeks as clients discovered they could finally access real-time portfolio data without calling their advisors.

When you're managing billions in client assets across wealth management portfolios, fragmented data isn't just inconvenient—it's a competitive liability. Real-time access to accurate portfolio data is table stakes in modern financial services.

ING needed a platform that could unify decades of legacy systems while meeting the security and compliance standards that banking regulations demand. We delivered both. The result is a system that processes massive transaction volumes, serves thousands of clients, and maintains the bank-grade security that tier-one financial institutions require.

This is what digital transformation looks like in financial services: fast delivery, enterprise scale, and uncompromising security from day one.